Hospitality recruitment and search services
Concorsa provides hospitality recruitment services to hotels, restaurants, venues, travel operators, and leisure employers across the United States.
Request talentServices we offer
Each engagement is tailored to the client, whether the need is one key hire, scarce talent, or a full pre-opening team.
Hospitality hiring rarely looks the same twice. A boutique hotel replacing a general manager, a multi-unit restaurant group building a kitchen leadership bench, a venue staffing a seasonal peak, and a travel operator opening a new market all face different timelines, candidate pools, and risk profiles. The services outlined below are structured around those differences, so the approach matches the urgency, seniority, and volume of the role in question.
Across every engagement, the work follows the same core principles: a clear understanding of the property, brand, and service standard before any outreach begins; targeted search into the operators and venues where qualified candidates actually work; and assessment that weighs operational judgment, guest-facing temperament, and cultural fit alongside the resume. Clients receive a shortlist they can act on.
Mandates include executive and senior leadership searches, department-head and management hires, specialist and hard-to-fill roles, high-volume and seasonal staffing, and pre-opening recruitment where an entire team must be assembled and onboarded to a fixed launch date. Confidential replacement searches are handled discreetly where an incumbent is still in the role.
To discuss a current vacancy, an upcoming opening, or a broader hiring plan, contact Concorsa to review the role, the market, and the most practical route to filling it.
What we offer employers
The services below form the core of our hospitality staffing solutions. Each one can run as a standalone engagement or as part of a wider workforce plan covering several properties, brands, or locations. Select the option closest to your requirement, or contact our team to discuss a combined program built around your timeline, workforce plan, and budget.
Executive and management search
Retained and confidential search for senior leadership, general management, and corporate appointments where discretion, market reach, and careful assessment carry the most weight. We map the relevant talent pool, approach passive candidates directly, and present a shortlist supported by structured interviews and referencing, so hiring decisions at this level are made on evidence.
Permanent placement and direct hire
Candidate sourcing, screening, and shortlisting for permanent hospitality roles, from front of house and culinary positions to sales, revenue, and reservations functions. Every candidate is assessed against the technical requirements of the role and the service standards of your operation, with interview coordination and offer support handled end to end.
Seasonal and event staffing
Rapid-response hospitality staffing for peak seasons, events, convention centers, and venues that need dependable cover at short notice. We build pre-screened pools ahead of your busiest periods to cover banquet, conference, and large-scale event schedules.
Temporary and contract staffing
Temporary worker scheduling, interim and fractional leadership, and task force support to keep hospitality operations running through vacancies, transitions, and openings. Assignments can be arranged by shift, by week, or for a fixed project term, giving you flexible cover during absence, renovation, ownership change, or a prolonged search for a permanent appointment.
Pre-opening and volume hiring
Multi-site and volume hiring programs that build complete teams for new openings, relocations, and expansions across hotels, restaurants, and catering operations. We work backward from your opening date to agreed hiring milestones, running assessment days and phased onboarding so that management, kitchen, and front of house teams are recruited and in place for opening.
Experience across the hospitality industry
Our recruiters work as sector specialists across hotels and accommodation, restaurants and bars, and contract and event catering. We also support travel and tour operators, cruise and transport services, and leisure, fitness, and attractions businesses. This is a selection, so please contact us if your sector is not shown here.
Within each part of the hospitality industry, our hospitality search services cover the full operation, from kitchen and culinary roles to guest services, housekeeping, food and beverage, revenue and sales, and general management. That breadth means employers can work with a single search partner across every function, whether they are opening a new site, replacing a key leader, or building a team from the ground up.
Because our consultants specialize by sector, they understand the commercial pressures, seasonal patterns, and service standards that shape each hiring brief. That context allows us to qualify candidates properly on culture and operational fit as well as on the resume, and to give clients realistic advice on salary, availability, and timelines before a search begins.
What every engagement includes
Every hospitality assignment starts with a scoping conversation: the role itself, the shift pattern, the service style, the team it sits within, and the realistic salary or hourly rate the market will bear. We advise on the job description at this stage, because a vague or over-specified brief is the most common reason a hospitality vacancy stays open longer than it needs to.
From there we source proactively, searching our own candidate database, running targeted job postings across relevant job boards, and approaching passive candidates through professional networks and referrals. Hospitality moves quickly, so shortlists are built to a timeline agreed with you up front.
Every candidate is screened and interviewed on a competency basis against the criteria set in the brief, covering practical experience, service standards, and how they handle pressure during peak service. References are taken and employment eligibility checks are completed before any offer is made, so you are not left verifying eligibility after a start date has been agreed.
Throughout the process our recruiters feed back on what the market is telling us (salary expectations, candidate availability, competing offers, and realistic hiring timelines) so you can plan with genuine insight. Where the brief needs adjusting to attract the right people, we will say so early.
Finally, we manage the offer stage and support onboarding through to a settled start. Counter-offers and late changes of heart are common in hospitality, and staying close to the candidate between offer and first shift materially reduces the risk of a late-stage dropout on hard-to-fill roles.
Contact Concorsa about hiring or career support
Whether you are opening a new property, replacing a key team member, or planning a seasonal hiring push, the fastest way to start is a short conversation. Call us at +1 888-202-9809 or email contact@
Employers can use that first call to review role requirements, assess fit against the current talent market, and map out a hiring timeline. Candidates can reach the same team for career support connected to hospitality opportunities, including guidance on where their experience is most in demand.
Our team will help you identify which of these recruitment solutions suits your situation, timeline, and talent priorities.