About Concorsa
Concorsa is a recruitment and staffing consultancy focused on the hospitality, travel, and leisure sectors, serving employers across the United States.
Request talentWe help employers find, assess, and hire the people their operations depend on, from front desk and guest services teams to kitchen leadership and general management.
Who we are and whom we serve
Our recruiters work with the people who carry responsibility for hiring outcomes: owners and operators, general managers, operations directors, and HR and talent acquisition leads. We understand what a vacant role means inside a hospitality business. It is pressure on the team covering the gap, a risk to the guest experience, and a cost that grows the longer the position stays open. That operational reality shapes how we run every search.
The employers we support span hotels and resorts, restaurants and bars, contract and event catering, and travel and leisure operations. Within those businesses, we recruit across:
- Culinary and kitchen: from line and section chefs through to head chefs and executive kitchen leadership.
- Front of house and guest services: reception, concierge, reservations, and guest relations teams.
- Housekeeping: room attendants, supervisors, and executive housekeepers.
- Food and beverage operations: restaurant, bar, banquet, and events service teams.
- Senior operations and general management: general managers, operations directors, and multi-site leadership.
- Corporate functions: HR, finance, and marketing roles that support the wider operation.
This breadth reflects how the hospitality industry actually works: talent needs cross departments, seasons, and locations, and a recruitment partner has to be able to follow them.
What Concorsa does
Concorsa's hospitality recruitment covers permanent placement, seasonal and event staffing, and executive and management search, supported by market insight and advisory work. The selection below represents the core of what the firm offers. It is not exhaustive, and we welcome a conversation about requirements that fall outside it.
Permanent recruitment
We source, screen, and shortlist candidates for permanent roles, managing the recruitment process from role scoping through offer management and onboarding support. This is the right route when you are building a stable core team and hiring for the long term.
Seasonal and event staffing
We provide rapid-response staffing, temporary worker scheduling, and cover for peak seasons and events, when event demand arrives fast and timing matters most. Where a program is planned in advance, we build a worker pool ahead of the peak.
Executive and management search
We run retained or exclusive searches for senior appointments, where discretion, market reach, and careful assessment carry the most weight. Confidential replacements, new-site leadership, and succession hires all sit here.
Market insight and advisory support
We advise on pay rates, benefits, candidate availability, and realistic hiring timelines, so employers can make informed decisions before a search begins. If the role as written is unlikely to attract the right candidates at the budget set, we will say so early.
Hospitality industry expertise shapes our approach
Our approach rests on a simple conviction: recruitment in the hospitality industry is most effective when the recruiter understands the industry itself. Our team brings deep understanding of hospitality operations, the pace and seasonality of the business, and the cultural fit and service mindset that separate a strong hire from a merely qualified one. That industry expertise shapes each stage of how we work.
Scope the role properly
We begin by clarifying the role, the team it sits within, and what success looks like, including practical advice on the job description and current market conditions.
Source actively
We search proactively through candidate databases, job boards, and professional networks, approaching suitable people directly rather than relying on incoming applications alone.
Screen and shortlist carefully
We conduct competency-based interviews, verify references and employment eligibility, and present carefully pre-screened shortlists of skilled professionals.
Support through to start date
We coordinate interviews, manage offers, and stay involved through onboarding.
The result is a consultative relationship on both sides of the hire. Employers receive a small number of genuinely relevant candidates, with fees and placement terms agreed transparently in advance, so there are no surprises about cost or process. Candidates receive honest career advice and support, which protects the reputation of the employers we represent in an industry where word travels quickly.
Coverage across the United States
Concorsa serves employers across the United States, supporting single-site businesses and multi-site or volume hiring programs alike. The firm operates from offices in Atlanta, Georgia; Marlborough, Massachusetts; Parsippany, New Jersey; and Cheyenne, Wyoming.
Our reach is national, and our recruiters combine that coverage with working knowledge of local labor markets, pay expectations, and candidate availability in the regions they serve. For employers hiring across several locations, that means one point of contact with a consistent recruitment process behind it.
What a sector specialist brings to the hire
Filling a vacancy is the easy part. A specialist hospitality recruitment firm closes the gap with someone who fits the pace, standards, and service culture of the operation. That distinction matters most in an industry where turnover is costly, seasonality is unforgiving, and the guest experience depends directly on the people in each role.
We combine recruitment expertise in the hospitality industry with a wide service suite: direct hire and permanent placement, executive recruiting for senior leadership, staffing for contract and event demand, and advisory support on pay and market conditions. For an owner or HR lead, that combination reduces the coordination burden. One search partner can support a general manager appointment, a seasonal surge, an event staffing requirement, and a question about salary benchmarks without the need to brief and manage multiple suppliers. Over time, the experience compounds: the better we know your operation, the sharper each shortlist becomes.
Talk to our team
If you are reviewing your hiring plans, facing a hard-to-fill role, or preparing for a seasonal or event peak, we would welcome the chance to discuss your requirements. Contact our team at +1 888-202-9809 or email contact@
It helps if you can tell us the role or roles involved, the location or locations, the timeframe you are working to, and the budget range you have in mind. If any of those are still open, that is fine too. Part of our advisory work is helping employers settle those questions before a search begins.