Privacy policy

Concorsa is a recruitment and staffing firm focused on the hospitality, travel, and leisure sectors. Through the Website, we receive inquiries from employers seeking recruitment support and from candidates seeking career opportunities. In handling the information submitted through those inquiries, Concorsa acts as the party responsible for deciding how and why that personal information is used.

We collect the personal information that you choose to provide to us through the forms on the Website. Depending on the form you complete, this may include your name, email address, telephone number, company name, role and location details, and the content of any message you send us.

If you use the resume submission form, we also collect the resume file you upload, which may contain employment history, education, skills, professional references, and other information you have chosen to include in that document. Please submit only information you are comfortable sharing with us for recruitment purposes, and avoid including sensitive details such as government identification numbers, financial account details, or health information, which the form does not ask for.

You can browse the Website without providing personal information. Information is collected only when you choose to submit a form or otherwise contact us.

The Website may use cookieless analytics to understand how pages are visited, without placing identifiers on your device.

When you submit a form on the Website, the information you provide, including any resume file you upload through the resume submission form, is emailed to Concorsa through Microsoft 365. Your submission is therefore processed through Microsoft's email infrastructure in the course of delivery, and the resulting message is stored within our Microsoft 365 mailboxes. The Website itself is hosted on Cloudflare, which processes technical data as part of providing hosting, performance, and security services for the Website.

Microsoft and Cloudflare act as service providers that process information on our behalf and in accordance with their respective terms and security commitments. They are not permitted to use the information for their own independent marketing purposes.

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including responding to inquiries, providing recruitment services, maintaining a record of candidates who may be suitable for future roles, and meeting legal, accounting, or reporting requirements. When information is no longer needed, it is deleted or de-identified.

In determining an appropriate retention period, we consider the amount and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process it, and whether those purposes can be achieved by other means.

Depending on the state in which you reside, you may have rights under applicable privacy laws regarding your personal information. These may include the right to request access to the information we hold about you, the right to request correction of inaccurate information, the right to request deletion of your information, the right to request a portable copy of your information, and the right to opt out of certain uses or disclosures. You will not be discriminated against for exercising any of these rights.

To exercise any of these rights, or to ask a question about how your information is handled, contact us at contact@concorsarecruitment.com. We will review and respond to your request in accordance with applicable law, and we may need to request additional information from you to verify your identity before acting on a request. An authorized agent may submit a request on your behalf where permitted by law, subject to proof of authorization.

If you believe your concern has not been resolved satisfactorily, you may have the right to lodge a complaint with the relevant state regulator or attorney general.

The Website is operated from and directed to users in the United States. If you access the Website from other countries, you understand that your information will be transferred to and processed in the United States, where privacy protection laws may differ from those in your jurisdiction.

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or want to raise a concern about how your personal information is handled, contact us at:

Concorsa: email contact@concorsarecruitment.com or call +1 888-202-9809.

To help us respond efficiently, please indicate in your message whether you are contacting us as a job seeker, a client contact, or a general website visitor, and describe the nature of your request.